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Withholding 200888 INR for over 30 days


2 months ago

I am filing this complaint against Megapari for the unjustified delay in account verification and withholding of my funds amounting to ₹200,888.

My account has been under KYC verification for more than 30 days, despite the fact that I have submitted all the requested documents multiple times.

Documents already submitted:

Aadhaar Card, PAN Card, Driving Licence, Selfie with ID, iCash deposit proof, Crypto (Trust Wallet) transaction details, Wallet screenshots, Personal profile screenshots

Even after full compliance, Megapari continues to ask for repeated documents, request irrelevant information, and delay verification without any clear reason

At one point, they even asked about my relationship with another person, which has no relevance to my account verification. This raises serious concerns about their verification process.

Main Issues: verification delay exceeding 30 days, continuous and repetitive document requests, no clear explanation or rejection provided

Withdrawal remains blocked despite full compliance

I have confirmed multiple times that I am the sole owner of the account. All deposits were made by me personally

Despite this, Megapari has failed to complete verification or allow withdrawal.

My Request: Immediate completion of KYC, immediate release of my funds ₹200,888, and a clear explanation for this delay

If Megapari fails to resolve this issue, it clearly indicates intentional delay and unfair practice.

I request that AskGamblers intervene and help resolve this matter.

Disputed Casino Megapari Casino
Amount ₹200888

Discussion

User name

Dear @1570280127,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Hello 1570280127!

We’ve thoroughly reviewed your case and can confirm that your account has been verified. Your withdrawal of ₹200,888 was processed on March 29, 2026, at 21:34 IST, which was after the completion of the verification process.

We understand that the delay in the verification process caused frustration, and we apologize for any inconvenience. We assure you that we take all necessary steps to ensure the security and compliance of our platform, and sometimes additional verification steps are required to protect all users.

Best regards,
Megapari

Megapari Casino Complaint Stats

Resolved 66 / 66
Avg. Amount $2,290
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

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