Complaint #281 Megapari Casino

Megapari withdrawal 275000 XOF approved but never received

By Moustapha D.

1 month ago

Message on forum

Player ID: 1681013105

Withdrawal ID: 5265653131

Date: 09/09/2026 21:14 UTC

Amount: 275,000 XOF via Wave Fast

Phone: < phone removed >

Status on Megapari: APPROVED - balance deducted but funds never arrived on Wave

Dear AskGamblers Team,

I requested a withdrawal of 275,000 XOF via Wave Fast on 09/09/2026. On Megapari the status shows APPROVED and the balance was deducted, but I never received anything on my Wave account < phone removed >.

I checked my Wave statement from 09/09 to 15/09/2026 - no credit of 275,000 XOF. Megapari support says "payment was successful" but cannot provide a Wave transaction ID.

Evidence attached:

1. Megapari transaction screenshot showing APPROVED withdrawal 5265653131

2. Wave statement proving no incoming 275k

I request that Megapari either provide a valid Wave transaction ID or refund the 275,000 XOF to my player balance.

Thank you.

Disputed Casino Megapari Casino

Reason Verification issues

Amount FCFA275000

Discussion

AskGamblers

• Support Team

4 weeks ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Diop

• Senegal

4 weeks ago

Thank you AskGamblers, I have received my 275,000 CFA. Case can be closed. Thank you!

Diop

• Senegal

1 month ago

Dear AskGamblers ,

Please note: Today is 18/09. I have provided OFFICIAL Wave PDF statement covering 09/09 to 18/09 TODAY. Transaction ID 5265653131 for 275,000 XOF does NOT appear.

Important about Wave: Wave only generates a statement if you have a transaction on the end date. That is why my statement ends on 18/09, because I made a small transaction today to be able to generate it. If Megapari tomorrow asks for 19/09, I will have to make another transaction.
Please tell Megapari to stop asking for new dates every time. The proof is already here. From 09/09 to 18/09, 275k never arrived. They must provide official Wave transfer proof with transaction code, not ask for more statements.

Thank you.

Diop

• Senegal

1 month ago

Updated statement 09/09 to 18/09 TODAY. No 275k received. ID 5265653131. Balance 25F

Megapari Casino Complaint Stats

Resolved 87 / 87

Avg. Amount $1,858

Avg. Complaint Duration 8 days

Avg. Response Time 2 days

Megapari Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.

So far, 67 out of 67 complaints in this category have been resolved.

This operator's average complaint duration is 8 days, while the average duration across all operators is 8 days.

COMPLAINT REFERRED BY AGCCS PARTNER Daily-Freespins (279)

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