Mark all as read

Settings

Notifications
Casino Complaints

WITHDRAWL GETTING CANCELLED EVERYTIME 2915 INR


9 months ago
Hello,

I am writing this email to formally raise a serious concern regarding my withdrawal request, which has been repeatedly declined by your casino platform without any valid or clear justification.

I currently have a balance of ₹2,915 INR in my casino account. Over the past several days, I have attempted to withdraw this amount multiple times. However, my withdrawal request has been declined 3–4 times, each time with the same generic reason stating that I have provided incorrect withdrawal or bank information.

I want to clearly state that this claim is completely incorrect.

Every time I placed a withdrawal request, I carefully entered my correct bank details, including:

Correct account holder name

Correct bank name

Correct account number

Correct IFSC code

I have double-checked these details before every submission, and they are accurate and active. There is no mistake from my side. Despite this, your system keeps rejecting my withdrawal without specifying what exactly is wrong or how I can correct it. This lack of transparency is extremely frustrating and unacceptable.

What concerns me even more is that I am not being provided with any specific explanation, proof, or exact error details. Simply stating “wrong withdrawal information” repeatedly does not help resolve the issue. If there is genuinely any mismatch, I expect your support team to clearly point out which field is incorrect so I can fix it immediately.

At this point, it feels like my withdrawal is being intentionally delayed or blocked, even though the balance belongs to me and I have complied with all requirements. This situation is causing unnecessary stress and raises serious doubts about the reliability of your withdrawal process.

I request the following actions immediately:

A clear explanation of why my withdrawal is being declined

Verification of my bank details from your end

Successful processing of my ₹2,915 INR withdrawal without further delay

If this issue is not resolved promptly, I will be forced to escalate the matter further by raising a formal complaint on public forums and with relevant authorities.

I expect a clear and timely response from your side.

Thank you.
ACCT NO. : 1487143695
image.png
Disputed Casino Megapari Casino
Amount ₹2915

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
issue is solved. thankyou for help. close this complain
User name loyalty-level-2
please find attached
User name
We would like to confirm that our team has prepared and reviewed the Proof of Payment for this withdrawal. According to our records, the funds were successfully sent to the bank account specified in your withdrawal request.

However, if the amount has still not appeared in your bank account, we kindly ask you to provide a video recording from your banking application. Please make sure the video clearly shows the transaction history from January 4 to January 6, up to the current time 22:05 (according to your local time). This will help us accurately verify whether the transaction is pending, or delayed.

Once we receive this video, we will immediately review it and proceed with the next steps if needed.

Thank you for your cooperation and understanding. We remain available and are committed to resolving this as quickly as possible.

Megapari Casino Complaint Stats

Resolved 87 / 87
Avg. Amount $1,858
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

Megapari Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 67 out of 67 complaints in this category have been resolved.
This operator's average complaint duration is 8 days, while the average duration across all operators is 8 days.

Megapari Casino Complaints

See all complaints for this casino
Verification prolonged for 12 days with repeated document requests
I am submitting this complaint regarding the prolonged verification process on my MegaPari account.

My verification has been ongoing for approximately 12 days. During this period, I have fully cooperated with every request from MegaPari’s Security Department and have provided all documents and photographs that I am able to provide.

So far, I have submitted:

My national ID card.

A selfie holding my ID while my MegaPari account was open and visible on my computer.

A utility bill and an official document confirming my residential address.

Proof and screenshots of my cryptocurrency transactions.

After this, I was asked to take another selfie holding my ID while my email correspondence with MegaPari’s support/security team was open and visible on my computer. I also provided this photograph exactly as requested.

The main issue is the way the verification process is being handled. Almost every request takes approximately 72 hours to receive a response. After waiting for this period, instead of the verification being completed, I am repeatedly asked for another document, another photograph, or another form of verification, and a new waiting period begins.

I fully understand the need for KYC and security checks, and I have not refused any reasonable verification request. However, after providing proof of my identity, address, account ownership, email access and cryptocurrency transactions, I do not believe it is reasonable for the process to continue indefinitely through new document requests every three days.

This verification process has now lasted approximately 12 days and has involved multiple different forms of identity and account verification.

I am asking MegaPari to either complete the verification of my account or clearly state all remaining requirements at once, instead of adding new requirements after each 72-hour waiting period.

I can provide screenshots of the emails, document requests, timestamps and correspondence with the Security Department as evidence of the entire verification timeline.

I would appreciate AskGamblers’ assistance in resolving this matter.
Status solved Resolved