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3 days withdrawal delay


I’ve previously withdrawn money from this site and it took 2 days. It took me 3 chat visits. Three days ago I withdrew money again. I still have not received my money. I’ve spoken to chat 10 times and they keep telling me to wait 12-24 hours. I have also given them a call. They keep saying they’ve “highlighted the issue to the finance team”. It’s now over 3 days. How long am I supposed to wait??!!!
Disputed Casino Megapari Casino
Amount $250

Discussion

User name

Dear @Soccermanty,

Following a careful review and consideration of your case, the AskGamblers Complaint Team reached the conclusion that, unfortunately, your complaint is not compliant with the AGCCS Guidelines, section Balance played off while waiting to be paid and, therefore, is being rejected. Please keep in mind that following all AGCCS Guidelines is mandatory.

Please keep in mind that while we can understand your frustration and disappointment of probably not being paid within the time frame specified by the operator, it is up to you to refrain from playing until the processing of your payment is finalized accordingly. Instead, you kept playing and lost your balance subsequently which means that unfortunately, you will also lose the validity of your claim against the operator which led to the rejection of the complaint.

And while we understand this might not be the outcome expected by the complainant, we would like to remind you that in case of disagreement with our decision further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.

User name loyalty-level-2
What an absolute nightmare of a site. First of all. I did not get my 1st deposit bonus. I did not get my 2nd deposit bonus. When I reach out to the chat about that they just said in so many words “it is, what it is”. When I tried to withdrawal it took 7 days just to bounce my money back into my account. Of course I end up losing the money. I WILL NEVER USE THIS SITE AGAIN. I would also recommend anyone joining to refrain from doing so. So many better sites. The gaslighting. The lack of urgency to “make it right”. I guess customer service is dead and Megapari is the definition of a scam.
User name
We have received an update regarding your case and would like to clarify the situation.

The withdrawal requests were canceled, and the funds were successfully returned to your gaming account balance at that time. However, according to our records, the returned funds were later used during regular gameplay activity.

We truly understand how frustrating this situation may feel, but it is very important to avoid using the balance for gameplay while a withdrawal-related issue is under review. Continuing gameplay with those funds unfortunately prevents us from further controlling or processing the withdrawal request connected to that balance.

At the current moment, we are unable to proceed with withdrawal monitoring or escalation, as the funds related to the disputed withdrawals are no longer available on the account balance.
User name loyalty-level-2
Another day gone by. We are now sitting at 6 days. I’ve had 3 other betting accounts automatically deposit money into my bank account without issue since I withdrew from megapari. I’ve spoken to the help chat…. Nothing…. I’ve spoken to the someone on the phone they say “I’ve highlighted the issue” and nothing has happened. Then he hung up on me. There has to be a way to either cancel the withdrawals and return the money to my betting account so I can try again or force the money through to go to my bank account.

Megapari Casino Complaint Stats

Resolved 66 / 66
Avg. Amount $2,290
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

Megapari Casino Complaints

See all complaints for this casino
Withholding 200888 INR for over 30 days

I am filing this complaint against Megapari for the unjustified delay in account verification and withholding of my funds amounting to ₹200,888.

My account has been under KYC verification for more than 30 days, despite the fact that I have submitted all the requested documents multiple times.

Documents already submitted:

Aadhaar Card, PAN Card, Driving Licence, Selfie with ID, iCash deposit proof, Crypto (Trust Wallet) transaction details, Wallet screenshots, Personal profile screenshots

Even after full compliance, Megapari continues to ask for repeated documents, request irrelevant information, and delay verification without any clear reason

At one point, they even asked about my relationship with another person, which has no relevance to my account verification. This raises serious concerns about their verification process.

Main Issues: verification delay exceeding 30 days, continuous and repetitive document requests, no clear explanation or rejection provided

Withdrawal remains blocked despite full compliance

I have confirmed multiple times that I am the sole owner of the account. All deposits were made by me personally

Despite this, Megapari has failed to complete verification or allow withdrawal.

My Request: Immediate completion of KYC, immediate release of my funds ₹200,888, and a clear explanation for this delay

If Megapari fails to resolve this issue, it clearly indicates intentional delay and unfair practice.

I request that AskGamblers intervene and help resolve this matter.

Status solved Resolved
₹200,888