Lucky Hunter Casino - Payout problem

Hello GAMBLEFLU,

Thank you for bringing this matter to our attention. We sincerely apologize for the extended verification process and any inconvenience it may have caused. Verification is a crucial step, and we have strict requirements for proof of address to ensure compliance with our policies.

That said, we are pleased to inform you that your account has now been successfully verified. You are welcome to proceed with requesting a withdrawal at your earliest convenience.

Should you have any further questions or require assistance, please don’t hesitate to contact our support team.

Hello,

Thanks for the help, I have now received the first payout (€400)!

The entire payout/verification process takes too long and is made extra difficult for the player.

Greetings

Dear @GAMBLEFLU,

The AskGamblers Complaint Team is kindly asking you to let us know if you consider the complaint resolved. Please note that in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

We would also like to use the occasion and remind you to contact our team and request the reopening of a complaint in case something goes wrong with your outstanding payment/s.

Thanks in advance for your cooperation.

Hello, thank you for your support! You can close the case now, I have received my money.

Thank you

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.