Hello AskGamblers Team,
I am writing to file a serious complaint against LuckyBlock Casino.
I had a verified account with LuckyBlock.com. I deposited approximately €1,000 a little over a month ago. After playing normally and completing their KYC process (uploading valid ID and proof of address), my account balance reached around €5,400.
Suddenly, without any prior notice or warning, my account was locked. When I contacted their support team, I received a vague response claiming an “internal decision” due to a supposed breach of their terms and conditions. They provided no details or evidence of any actual violation and simply said the decision is final, and my funds were confiscated.
This is unacceptable. I believe I have been treated unfairly and that my winnings were confiscated without justification.
I kindly request that AskGamblers investigate this case and ask LuckyBlock to either:
Provide clear and documented evidence of any alleged breach
Or reinstate my account and return my funds
This is a significant amount of money, and I hope for a fair and transparent resolution.
Thank you in advance for your help.
Account Email/Username: <removed>
Amount Involved: €5,400
Country: Slovenia
Date of Last Contact: 14.5.2025
