Hello, Askgambler. I am here to file the complaint for Rich Casino for their lack of handling customer and not being responsible.
I had some arguments with Rich Casino about the withdraw of the winnings of $360 from playing Roulette, but they were denied.
As conclusion, I got tired of their nonsense reasons of denying withdraw, I wanted to get full refund of my deposits of $100 instead of getting that winnings of $360.
They agreed upon my request and said the refund will be processed in 7 business days,
HOWEVER, right after they emailed me that, they closed/locked my account down and ignoring my emails.
I wanted to confirm that if the deposits are processing, but they are keep ignoring my emails and not being solved.
It has been a week already and have not heard of them at all and my deposits are not refunded yet.
I can attach the evidence of them telling me that I will get refunded.