I am a VIP player with this casino and won 15k over the weekend. In the past they approved on Mon or Tues at latest and funds were received. They already have my data on file.However they were much smaller wins.
I have emailed them 6 times with NO response to finance and support. I have chatted with finance every morning and am told nothing specific. They are not very professional. If you play here and win prepare to wait forever for your money if it ever comes.