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Las Vegas USA Casino - Waiting over a month for payout

UNRESOLVED
Posted on November 21, 2018

I requested a payout of $2000 on oct 12 via ACH which states has a limit of $2500. For whatever reason they needed to split my payout into 2 $1000 with sequential payout IDS as you can see in the pictures.

Nov 6 the first half of my payout was paid and I patiently waited for the other half, contacted live chat every few days who continued to tell me th same thing. That the payout is authorized and waiting to be processed. Today it has now been 25 business days that I have Waited for my full payout. Today live chat told me that 25 days is about the average wait time even though I was quoted 10-12 days by customer service when I first tried to withdraw.

I see reviews about them closing people’s accounts for inactivity and am afraid this is what they are trying to do to me. Why was my payout split? Why was only one paid at a time when they have sequential IDs? I just want my money and be done.

Las Vegas USA Casino Complaints

  • 46 of 104 resolved
  • 3 days avg response
  • 5 days avg complaint life
  • 7,533 USD avg amount

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