Complaint #3 Lanista Casino

Pending withdrawal still pending

By Flava2007

3 months ago

I have a pending withdrawal transaction opened on 27/2/26 at 1013pm of $300NZD, on the website it states that it takes 3 days to process a withdrawal but we are on day number 4 and counting and I am getting the same answers each time I contact live support.

I have no active active bonuses as it is a new account.

Each response is please be patient, we have alot of people in the queue, please give us more time.

I'm reading a existing complaint that you guys have and it is very similar to what I am submitting today.

Disputed Casino Lanista Casino

Reason Delayed payment

Amount $300

Discussion

AskGamblers

• Support Team

3 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Flava2007

3 months ago

This has been resolved

AskGamblers

• Support Team

3 months ago

Dear @Flava2007,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Lanista Casino

• Representative

3 months ago

Dear player,

Thank you for your patience.

We kindly inform you that your withdrawal is successfully completed.

Kind regards,
Lanista Team.

Lanista Casino Complaint Stats

Resolved 4 / 5

Avg. Amount $3,121

Avg. Complaint Duration 19 days

Avg. Response Time 2 days

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