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Complaint #5 Lanista Casino

No payment received for a long time

By rlafrance98

1 month ago

Hello,

I won 6750 dollars on April 16th. I requested my first withdrawal of 750$ (limit per withdrawal). It's now been almost 2 weeks and I have yet to receive my first withdrawal. I have emailed lanista multiple times, yet they've done nothing about it so far. Since I have a lot to withdraw, at this rate, it'll take me ages to get my win. So I'm opening this case as a last resort to get my win in a reasonable timeframe.

Disputed Casino Lanista Casino

Reason Delayed payment

Amount $6750

Discussion

AskGamblers

• Support Team

7 minutes ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name

rlafrance98

1 day ago

the issue is solved thank you

AskGamblers

• Support Team

4 days ago

Dear @rlafrance98,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Lanista Casino

• Representative

4 days ago

Dear rlafrance98,

Thank you for your patience.

We are happy to inform you that all withdrawal requests have been successfully complete.

We thank you for your understanding.
Kind regards,
Lanista Team

Lanista Casino Complaint Stats

Resolved 4 / 5

Avg. Amount $3,121

Avg. Complaint Duration 19 days

Avg. Response Time 2 days

Lanista Casino Complaints

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