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LadyHammer Casino - Unable to withdraw winnings due to lack of withdrawal options

RESOLVED
Complaint Info
Disputed casino LadyHammer Casino
Reason Delayed payment
Amount $ 1000
Posted on November 23, 2018

So I successfully completed the terms of my welcome bonus and tried to make several withdrawals my most recent being $1000, the only option given to withdrawal was to my Visa card which was unsupported so the withdrawal was declined, and support told me to deposit again with another funding source and try to withdrawal again, I did so by Interac assuming this would give me the option to wire transfer my withdrawal. Still no luck the only option was my visa again. I contacted support and was advised to try depositing again using another funding source, which I don’t want to do because what is the guarantee that method will work? Nor do I have accounts with the places they are suggesting! I’m thinking this is just a scam to get me to continue depositing my money, support also suggested I open up another visa account that they support to withdrawal! And when I asked why they couldn’t send the money wire transfer they said they could not send money to my region, which makes absolutely no sense! Why can I send money to them from my region but they cant send it to me? I am completely dissatisfied with this casino, and now I have 1000 in my casino account that I have no way of withdrawing! And I do not think I should have to keep depositing in order to get a withdrawal m, the option should just be there when you go to cash out!

Posted on November 23, 2018

After depositing another minimum 30 last night with another payment source without success I contacted the casino again. they suggested using an ecoPayzs account, I have opened one and it’s pending document verification, I will let you know if I have success.

Posted on November 23, 2018

Problem resolved

AskGamblers
Posted on November 24, 2018

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

LadyHammer Casino Complaints

  • 3 of 4 resolved
  • 2 days avg response
  • 1 week avg complaint life
  • 3,972 USD avg amount

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