Withdrawal fail

I made a withdrawal request on 7.6.2025 for 3000.00€

My verification was approved quickly, and I was left waiting for my withdrawal to arrive.

I asked every few days why I still haven't received my money, and the answer I got was:

"Thanks for contacting us!

While withdrawals are generally instant, they may sometimes take a bit longer to be processed.

After approval, it may take 3-5 business days for the funds to be credited to your account, subject to your bank's policy.

We wish you a great rest of your day and remain at your disposal."

"Greetings from Klikkikasino!

Be advised to wait for an email with the new updates.

Thank you for the understanding!

We wish you a great rest of your day and remain at your disposal.

Kind regards,"

"Greetings from Klikkikasino!

Please have in mind that our team is already working on your query. we are sorry for the delays and the long wait.

Once we have an update, we will update you.

Patience is greatly appreciated.

We wish you a great rest of your day and remain at your disposal.

Kind regards,"

"Greetings from Klikkikasino!

Be noted that the matter was escalated to the Relevant Department for a further check.

Once we have new updates you will be notified via email.

Excuse us for the inconvenience!

We wish you a great rest of your day and remain at your disposal.

Kind regards,"

And then 17.6.2025:

"Hello,

Greetings from Klikkikasino!

We would like to inform you that the withdrawal has failed.

Please note that due to your account closure, we should proceed with a manual refund.

Kindly note that you need to provide a valid bank statement in PDF.

We wish you a great rest of your day and remain at your disposal.

Kind regards,"

However, I send documents (bank statement) and "Hello,

Thank you for contacting us.

The provided information was forwarded to the appropriate department for review.

Please be assured that we understand the importance of this matter and are making it a priority. Your cooperation and patience are both greatly appreciated!

We will continue to keep you informed and provide an update as soon as there is more information.

Wishing you a great rest of your day.

Kind regards," and

"19. kesäk. 2025 klo 7.24 UTC+3

Hello,

Greetings from Klikkikasino!

We want to inform you that as soon as we have an update on your refund case, we will contact you via email.

Your patience is highly appreciated.

We wish you a great rest of your day and remain at your disposal.

Kind regards, "

Now my patience is over, and I'm scared that I won't get my withdrawal, so can you please help me?

They say that it's fast and safe to play here. Also this is what you can find in their site info: Withdrawals are usually instant, but in rare cases where a manual review is needed may take up to 24 hours to be processed on our side.

I have waited not over 70 hours and this is what they answer me from the support: Due to the high traffic, some withdrawals are delayed, because they require manual checks. However, I can reassure you that we are trying our best to process all transactions as soon as possible.

This is not acceptable. If site promises 24 hours withdrawals they should work in these timeframes. I have seen that I'm not only one with this problem.

Money has been without bonus balance and I haven't broken any rules.