I signed up in early February, enjoyed the casino at first as I won £589. I made a withdrawal and was asked for documentation a few days later which I provided straight away. I was then told it was sent to the relevant department while it was being checked. While they were doing the check my account was locked and I had no access to it. I have sent emails to check when my withdrawal would be processed but have never got a reply. I also tried to call the phone number which did not work. Still not heard anything back on when I will get my withdrawal even tho 2 months have passed.