Jet Casino - Withdrawal delayed for 17 days

Dear @Fico2751,

The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Hello, FICO2751! Could you please provide us with your email address on our web site?

Best regards,
Jet Casino!

Disputed payment is 470eu

Kind regards.

Dear Jet Casino,

Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.

Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Hello, dear player! According to the point of rules 10.4 - The JET Sportsbook platform has the right to limit the ability to withdraw funds for up to 31 calendar days in order to verify an account for signs of unfair play. The methods and results of verification of gaming activity are confidential. It's normal process, there's no need to worry, your funds are safe.

Best regards,
Jet Casino!

First you say it may take 48hours, after that you changed that it take 31 days.
I send screenshot to askgambler I cannot attach it here.
Do you need something to send you ?
To be faster.
I never saw that anywhere is taking that long it is maximum of 15days.

Dear Jet Casino,

Please let us know if there are any updates regarding this ongoing complaint and if there is any way to speed up the verification process and the withdrawal.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Hello! According to the system, the payment is still under review, our specialists check the payments in accordance with the rules of our site and as they become overloaded. The maximum period is 31 calendar days, as specified in the terms and conditions.

Best regards,
Jet Casino!

Is it still under review it has passed 25days

Hello, dear player! According to the system, you withdrawal request was approved and your funds should be credited on your account.

Best regards,
Jet Casino!