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Jackpot City Casino - Delayed $500 payment

UNRESOLVED
Complaint Info
Disputed casino Jackpot City Casino
Reason Delayed payment
Amount $ 500
Posted on August 14, 2018

It has been weeks since my withdrawal request on July 18th. I have been trying to find out what the delay is and I keep getting the same response that my account is under review from the Operations team. I have sent all the documents requested by them. I have not received any response for over 3 weeks for approval on my withdrawal of $500

AskGamblers
Posted on September 7, 2019

This complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

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