I have 3 payouts that were requested through Planet 7 Casino. One was fro $1900.00 on approximately 10/15/2016. The other 2 were for approximately $8500 between 11/20 - 11/25/2016. I have confirmed with Planet 7 that I have sent in all of my verification documents, and was told that my payments would be "expedited" . I would also like to add that while my payouts do total a nice sum of close to $11,000, I was a VIP player that spent well over 4-5 times that in the past 6 months. Thank you in advance for any help you can offer.