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HappyLuke Casino - Delaying my withdrawal

REJECTED
Complaint Info
Disputed casino HappyLuke Casino
Reason Delayed payment
Amount CN¥ 4000
CCBWIN China
Posted on August 8, 2019

You can see that I deposit at 06:05&06:22 on August 6.
I am withdraw money at 09:21 on August 6.
I didn’t pass it until 14:30 on August 6, so I canceled the withdrawal and consulted the customer service.
Customer service has always been based on auditing the game, always pushing away.
I will continue to apply for withdrawals at 18:30 on August 6th, until 7:00 on August 7th, I still have not received the account.
The audit took eleven hours and there was no result.Then I canceled the withdrawal and asked the customer service again.
Still perfunctory, let me continue to wait.
But the biggest problem is that in China, the withdrawal time of each casino is completed in 1 minute to 120 minutes.
Even in HappyLuke, I spent 20-30 minutes on my last withdrawal.
This is what I think they are scamming me.

CCBWIN China
Posted on August 10, 2019

Since August 6th, I have asked the customer service at least ten times, and each reply is under review.
EVERYTIME!
Still reviewing the game process until now!
This is not normal, no manager gave me a reply, only customer service has been Perfuse me
I asked which game was reviewed and there was no answer.
There are 40 hours left, they have not given any replys here.
I have to complain to Curacao-Egaming
Please pay attention to the players, if they can not withdraw this amount(500Euro),Then please be careful.
If this withdrawal fails, I will send you your behavior to various gambling forums.(Including Vietnam of China's Thailand
forums).
What you are doing now is to delay my withdrawal, which makes me impatient, cancels the withdraw, and loses them all.

AskGamblers
Posted on August 26, 2019

Based on player's last post it is now obvious that the disputed withdrawal amount has been played and lost by the player. In such situation, AskGamblers Complaints Team has no other option, but to reject the case as the main complaints subject is no longer valid.

AskGamblers
Posted on August 26, 2020

Based on player's last post it is now obvious that the disputed withdrawal amount has been played and lost by the player. In such situation, AskGamblers Complaints Team has no other option, but to reject the case as the main complaints subject is no longer valid.

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