On January 14th I accepted a 50% bonus for £50 from Chance Hill Casino. I played through deposit and bonus and when I had completed the wagering requirements I had a balance of £845. I withdrew the money but a few days later on 18th Jan I received an email from Chance Hill stating my withdrawal had been cancelled. A follow up email revealed they intended to keep my winnings citing bonus abuse. They won't provide any further details so I can't contest it with them. Before doing the offer I familiarised myself with the terms and conditions and am fairly certain I didn't break any terms, if they won't discuss the matter I can't see where they claim I have gone wrong. I would like to file a complaint here as I am currently getting nowhere with them via email.