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Flappy Casino - Withdrawals just pending for a long time

RESOLVED

Complaint Info

Disputed casino

Flappy Casino

Amount

€ 420

Inactive user
Posted on July 23, 2024

I've had two withdrawals pending for 5 days now, despite their website stating that withdrawals are processed within 24 hours.

Total amount is 420€.

I've tried to contact the livechat multiple times, but all I'm getting is some copy pasted answers.

The first time they kept on repeating that withdrawals might be delayed during weekends. But now that it's tuesday the answer changed to "

Please, kindly note that once a withdrawal request is processed by our KYC team you will be notified via email"

I'm verified, and have used no bonuses.

Getting a bit tired of just waiting and not getting a human answer to my questions.

Inactive user
Posted on July 23, 2024

The issue is already resolved, please cancel the complaint.

AskGamblers
Posted on July 24, 2024

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.