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Las Vegas USA Casino - Delayed payment, failed verification detail emails delivery

UNRESOLVED
Complaint Info
Disputed casino Las Vegas USA Casino
Reason Delayed payment
Amount $ 1200
mojoman2008 United States Message
Posted on May 17, 2018

I have been playing at this casino for several months. I won $1,200, after I had followed the terms and playthrough. I processed all of the documentation and awaited my payment. I received an email a couple of weeks ago from them, asking for my bank statement. When I attempted to send it to securi­[email protected]­las­veg­asu­sa.eu, it came back as undeliverable. I recently received an email from them, stating that their payout company has gone bankrupt, and asking for my bank statement again. Once again, I sent it and it was returned. I would like to receive my winnings, or at least and explanation of why they keep lying to me.

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