I have deposited 34 euro on 18.02 and 50 euro on 19.02 but money never showed up in my casino account yet they are gone from my bank account. I have tried to contact Digimedia but got no response. Hope you can help.
Complaint Info
Dear @fb_10154480093501416,
Any news regarding your complaint? Thank you.
Jackpot City Casino Complaints
- 14 of 71 resolved
- 4 days avg response
- 6 days avg complaint life
- 6,151 USD avg amount
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Unresolved
Jackpot City Casino - Jackpot City withdrawal issues
$505
Unresolved
Jackpot City Casino - Jackpot City withdrawal issues
I made a withdrawal of $505 over 3 weeks ago and despite generally taking a week I still have not received my money. I got an email saying my ...
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Resolved
Jackpot City Casino - Payment not received in my account
$1,500
Resolved
Jackpot City Casino - Payment not received in my account
Payment has said it's been processed and paid. Withdrawal process started 31st July. Payment made 6th August to bank account. I have not recieved it ...
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Resolved
Jackpot City Casino - Not received my winnings 1150 USD
$1,150
Resolved
Jackpot City Casino - Not received my winnings 1150 USD
Hi I am emailing to say that I have not received my winnings from JackpotCity Casino sense 23rd July. The first time I knew about this was when the ...
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Unresolved
Jackpot City Casino - No winnings deposited into my account
$2,050
Unresolved
Jackpot City Casino - No winnings deposited into my account
After a number of emails & verified accepted accounts, I still haven't received my winnings of $350, $800, $900. It says pending & has been deposited ...
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