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Delays in withdrawal


I am trying to withdraw 900 dollars. It's been well over the terms and conditions I have checked in with chat daily but am told completely different things everytime. Its been 7 days. I would like my withdawal please.

I would like planet 7 to stand behind there terms and conditions in regards to their withdrawal procedure and verification process. While I understand there withdrawals take longer than some they should still follow their own terms and conditions
Disputed Casino Planet 7 Casino
Amount $900

Discussion

User name

AskGamblers Complaints Team have been informed by the player via email that their complaint has been successfully resolved. 


The case is being officially closed now.

User name loyalty-level-2
Hello

Tawni reached out via email. I gave her my bitcoin address. Please note this is the third time I have given it to planet 7. Once in email like they requested. Later in chat now to tawni. I really dont have a clue how they dont have a note of it. But I hope this speeds things up.

Thank you tawni for reaching out
User name
Hi Joseph--

I'm sorry for the difficulties you've been having with this--fortunately, this will be quite simple for me to resolve.

I've reviewed your account and I see we're missing your preferred method of payment (I've just sent you an email regarding this). As soon as I receive your reply, I'll be able to have your payment sorted straight away.

All the best,

Tawni

Planet 7 Casino Complaint Stats

Resolved 1465 / 1540
Avg. Amount $3,548
Avg. Complaint Duration 17 days
Avg. Response Time 3 days

Planet 7 Casino Complaints

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