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Royal Ace Casino - Delayed withdrawal 2000$ and no information

RESOLVED
Rolf Krueger United States
posted on September 27, 2017.

I still waiting for an approval for a withdrawal.
I requested a withdrawal on September 14th with an ammount of 2000$ but still there nothing happens.
Someone in he chat told me that needs 3 days and another one told me it takes between 7 and 15 days.
I can not understand the long timeframe of an approval.
How long should I wait for an approval and how long does Royal Ace need for a Withdrawal. Does they need 3-4 months like the other players`?

Thank you

Rolf Krueger United States
posted on October 3, 2017.

Hello Royal Ace,

its now approved.
I will now waiting for the payout.
After reciving of the amount i will closing this side.

Thank you

posted on October 7, 2017.

Hi Rolf--

I'm very sorry for the delays you've been experiencing with this.

I've put a request through to our Payments Manager to have your withdrawal issued--I would expect this to be sorted for you, early this week (if not, sooner). Once I have confirmation that your payment has been issued, I'll be back to update this thread.

All the best,

Tawni

Rolf Krueger United States
posted on October 7, 2017.

Thank you Tawni for answering.

I´ll waiting.
I hope the payout time will be faster then the approval time

Rolf Krueger United States
posted on October 8, 2017.

Hey

Today I got finally the amount of 1910 dollar into my bitcoin wallet.
You can now closing this thread.
Thank you Tawni

AskGamblers
posted on October 9, 2017.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.