good morning. I recently played at Palace of Chance because it was highly recommended on this website "askgamblers.com" I won $420.00 back on June 6th. My faxback info was approved right away but my withdrawal has not. 2 weeks later and I'm still waiting. When I go to chat the reps just tell me I have to wait, when I ask if I could speak with someone in accounting I'm told I can't until my withdrawal is approved. One of the reps actually debated with me over the number of days I've been waiting. Very disappointed with customer service. Not sure if i'll play here again. I wonder if i'll ever get my money!!