Delayed Payment of $2325
Around 8-15-16 I made a withdrawal of $2500. On 8-18-16 my documents were approved. On 8-26-16 a check was approved for $1162 and on 9-7-16 a check was approved for $1163. My payout was split into 2 payments equaling $2325 which reflects the bonus being deducted which is correct. I have contacted live chat inquiring about the delay but was unable to get questions answered. I have emailed casino support on two different occasions and received an automated reply that I would receive a response from casino support in one business day. Both times I never received a response and both times the automated response assigned the same ticket number to my inquiry! It seems that I am being ignored. I would expect much better customer care from this online casino based on experiences with other casinos. Please help me get this resolved as soon as possible. Thank You.