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Planet 7 Casino - Delayed payment once again

RESOLVED
Shawnabean11 United States
Posted on August 31, 2016.

I had two $500 withdrawals on August 4th that were not even approved until August 13th. The person I spoke to said they would be sent to me within 7-10 business days. That would've put me at August 26th the latest. Still no checks :(

AskGamblers
Posted on September 3, 2016.

Dear @Shawnabean11,

Please let us know if there's some update on your issue.

Shawnabean11 United States
Posted on September 3, 2016.

Nothing yet...

Posted on September 5, 2016.

Hi Shawna--

I'm terribly sorry for the delays you've experienced with this.

I've looked at your account and I do see that your payment has gone off already. I'd expect to see your tracking Tuesday or Wednesday--I'll be sure to update this thread when tracking hits my desk.

All the best,

Tawni

Posted on September 7, 2016.

Hi Shawna--

I've just checked on your tracking and clearly I'm a bit late, as I see your payment was delivered to you yesterday. ;-)

I'm very happy to know this has now been resolved.

I wish you all the best,

Tawni

AskGamblers
Posted on September 10, 2016.

Dear @Shawnabean11,

Please makes sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. Thank you for your cooperation.

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