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Las Vegas USA Casino - Delayed $1,900 payment from early April

irishboyd United States
Posted on May 2, 2018

I requested a payout on April 4th, 2018, for about $1900. I have played on this website in the past and received payouts in the past.

Because I have had payouts in the past, there should be no issues with verification and i did not use a bonus to obtain my winnings.

I have been told the delay is due to a higher than usual amount of payout requests around the time of my requests, and excuse that has been used numerous times and one that is impossible to verify from the player's end. Four weeks should be more than enough time, even taking into account general delays.

Posted on May 15, 2018

This complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

irishboyd United States
Posted on May 15, 2018

I posted a complaint about 10 days ago regarding a delayed payout of ~$1900. Soon after, though they didn't respond to askgamblers, I did receive a call and email asking for verification documents, which was submitted and confirmed the following day. That was over a week ago, and still my requests have not moved from their initial requested status. This is beyond ridiculous and one can only conclude they are stalling me hoping I either get back on and piss my money away or just give up entirely.

Las Vegas USA Casino Complaints

  • 46 of 103 resolved
  • 3 days avg response
  • 6 days avg complaint life
  • 7,533 USD avg amount

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