I have not received the $2,500 due and I am not confident that I will anytime soon. The customer support and bonuses are fantastic but the costs associated with not receiving the approved amount (assuming that I am at some point) within the extended timeline spelled out by Silver Oak makes it an impossible option in the future.
I first deposited on 12/24/2015 and played for a month depositing and found myself with $7,500 after a few hours one day. I withdrew and then reversed payments during the lengthy pending period for approval and was up to $11,500 in withdrawals.
I made a withdrawal on 2/23/2016 for $2,500 and it was approved on 3/7/2016. I continued to deposit and waited as each date given throughout the entire process extended. What has happened since 3/7 date is what I am seeing in other complaints. They were going to send me a card, send to escalations and after talking to support today I do not feel I will receive anything soon, if at all.