Palace of Chance Casino - Delayed payment for 35+ days

posted on August 19, 2016.

I won $100 with a no deposit bonus back in June. I usually play at Bitcoin casinos, but during a break I decided to try some RTG casinos and see what they're about. Bitcoin casinos have instant withdrawals, something I like, but I could wait 2-3 weeks for payment.
I enjoyed the slots POC offers,same as most RTG sites, but waiting almost two months for payment is a long time.
My withdrawal was approved Back in early June and I needed to send additional info on June 22nd someone at the casino support center and they replied back that it should be 10-14 days to be sent to the processors. That was the last time I heard from anyone. I sent several emails to the support at POC and to the person at the support center and have not heard back. That was several weeks ago.
It's only $100 and it wasn't any of my money but the long waits for payment that happen quite often with RTG casinos make me want to stick with Bitcoin casinos.

posted on August 24, 2016.

Dear @Louie998,

Please let us know if there's some update on your issue.

posted on August 25, 2016.

No update unfortunately

posted on September 2, 2016.

The complaint has been reopened as per Casino 7 request and AskGamblers Complaints Team would like to give this case one more try and help both parties involved to reach a satisfactory resolution.

posted on September 2, 2016.

I received payment today, thanks so much again!

posted on September 2, 2016.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.