Ag Awards
Notifications
Login
You are about to go to the Italian version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.
You are about to go to the German version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.

Royal Ace Casino - Delayed Pay

RESOLVED
Posted on 26 April 2016

I submitted a withdrawal about a month ago. It took weeks to be approved. However since then I have had no luck with it being paid. Each time I call it's a different story but same delay. Apparently it has been escalated multiple times but still no resolution. All time limits have been exhausted according to limits outlined by Royal Ace.

Posted on 30 April 2016

Hi Shanikadukes--

First, I'd like to apologize for the delays you've experienced. I also need to apologize for my late reply on this--for whatever reason, I missed this posting and only just now saw it.

I'm happy to say that your check has been sent off (for both withdrawals). I would expect to see tracking by mid-week, with the payments reaching you by the end of the week.

I will continue to keep my eye on this and post as soon as I have the tracking.

Have a wonderful weekend,

Tawni

AskGamblers
Posted on 02 May 2016

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

By subscribing you are certifying that you are over the age of 18.

Sign up for +350 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy