Hi Tawni, I have reviewed in detail my bank account and for now I have only received 3 wires with the following quantities: 1 x $1.230, 1 x $650 and 1 x $400 ; Total = $2.280. Can you please tell me which are the other wires and to which account have been sent off? Additionally, I checked this subject with Mia, my VIP host, and she confirmed that a withdrawal x $1.225 is pending to be sent off. I copy her e.mail:
I checked your withdrawals and you're right:
10/21/2016 8:45:41 AM Approved By Admin Withdraw Approved ($1,225.00) Neteller
I suppose there was some kind of mistake, because we always pay the winnings that were approved earlier first, really sorry about the inconvenience, I will escalate this as VIP case to finance team right now and will make a note about it on your account,
We really appreciate your patience,
If you have any other questions please contact us on 24/7 live chat
Mia, VIP Host
Please, review again my account and proceed to wire te right amount. Many thanks.