I have $19,000 in winnings and can only withdraw $2500 at a time not going over $10,000 in a month. My first request was Dec 8, 2017 of $2500, i summited the required documentations and was approved. I had to call for days and the representative said he would expedite the funds which I requested in check form. Ok I'm still waiting. I called December 29 and was told it's being handled by a third party and that they were short of staff. I want my money this is ridiculous. I haven't gotten my first request and I put in for a 2nd request in December 18,2017 for $2500 and it's still pending. I do not want to keep going through this to get all of my winnings.