Ag Awards

Crazy Casino - No response from verification team

Complaint Info
Disputed casino Crazy Casino
Reason Verification issues
Amount € 1000
Kelan32 United Kingdom
Posted on January 28, 2019

Made withdrawal request of 1000€, verification asked for documents and I emailed these on 02/01/19. I've had one reply saying they are still checking documents, I've since asked them for an update but no replies.

I've sent several emails now and I've had no replies to any of them. Live chat will not give me any assistance as they don't deal with verifications and they advise I have to wait as verification can take time but will not tell me how long.

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