What's new

  • What's new
  • Notifications
Search
Search for over 1000 casinos, slots, bonuses

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Club Player Casino - Unable to pay out $250 win for three months and counting

RESOLVED
Complaint Info
Disputed casino Club Player Casino
Reason Delayed payment
Amount $ 250.78
stardance United States Message
Posted on July 3, 2017

One deposit to casino by Bitcoin. All documents requested have been provided within 24 hours. I understand that all documents have been processed and approved. I have chat transcripts to support all interactions. Withdrawal request for $250.78 by Bitcoin approved on April 27, 2017, promised for delivery by May 12, confirmed on May 22 that priority status added, talked to someone May 25, and they said allow 7 business days which was up on June 6. Carrie told me on June 6 to allow another ten business days, which is over today. Talked to Joshua June 21, and he said the casino would have good news within a week. Talked to Franz on June 28, and they currently have no timeframe for when payment will be made. This is ridiculous, right?

Posted on July 7, 2017

Hi Stardance--

I'm sorry for the delays you've experienced, however, I do see your payment was made to your Bitcoin wallet on the 4th. ;-)

I wish you all the best,

Tawni

AskGamblers
Posted on July 7, 2017

Dear @stardance,

Please let us know if there's an update regarding your ongoing complaint. Please keep in mind that you are supposed to reply within the given 96-hours time frame, otherwise AskGamblers Complaints Team will consider the case as Resolved and it will be closed accordingly. Thank you for your cooperation.

stardance United States
Posted on July 7, 2017

Future players take note: If ClubPlayerCasino (or any other Gambling Wages website) is not paying out, put a complaint up here and it will speed them along. One may as well just submit their withdrawal request here, and skip three months of fruitless chatting with live chat agents.

AskGamblers
Posted on July 7, 2017

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy