Ag Awards

Club Player Casino - not paying out withdrawals

Complaint Info
Disputed casino Club Player Casino
Reason Delayed payment
Amount $ 792
Posted on July 22, 2014

On 9/30/10 I won $900.00 with Club Player Casino, I have been in constant communication with them and they tell me it will be into my USEMYWALLET acct. by the end of the week, or they are waiting on a third party that does thier payouts, it is always an excuses. I have been very patiant with them and 2mos. later I still have not recieved my winnings. Ihave many copies of online chats with them, if you need to verify what I am saying is true. It is not fair that people go in and play thier casino, and when a player wins they do not get paid, that is very bad business. I have been playing online casino's for years, and have never had this problem. I would appreciate if you can get this issue resolved for me. Thank You Sharon

Posted on December 21, 2010

Hi Sharon,

A payment for $ 792 was applied to your Quicktender account on 12/17/10, if you need the reference number please email me directly. $108 removed was the non-refundable bonus.



Club Player Representative and Gambling Wages Affiliate Manager

[email protected]

Posted on December 24, 2010

Thanks for paying after 2 1/2 mos, it is not good business to put players through such an ordeal. You have a policy and you need to follow it.

Posted on December 27, 2010

You are right, please in the future email me directly so I can help move things along faster.

Happy Holidays,


[email protected]

Posted on December 30, 2010

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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