I have two withdrawals pending. The first should have been approved already, as it's been over two weeks. They don't reply to emails and Live Chat is no help.
Also, there is conflicting information with their withdrawal processing times. Under the Banking section of their website it states 7-10 days. With no further information. Then under FAQ's it states 10-15 days. Huh? Now they are saying 7-10 for approval only, plus 10-15 to process, and then no specific time for shipping? WHAT?????