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Ag Awards

Club Player Casino using delay tactics

Complaint Info
Disputed casino Club Player Casino
Reason Delayed payment
Amount $ 350
Posted on July 23, 2014

I have spent a small fortune at this casino - and finally I make enogh to warrant a withdrawal request - $330 or 350 something....well that was in early June when I made request - This request was finally approved like 3 or more weeks ago - nothing.....i was advised that it would be processed last thursday - nope, more excuses...like i really have the time to constantly send this casino emails, etc and have them think that we are all gullible enough to believe their repeated balony - i cant believe these people....Help - Don't play at this casino unless you want to wait and wait and wait.

Posted on July 14, 2012

Dear Player:

You were paid by the casino on 7/10/2012 5:13:28 PM via Moneybookers

Please keep in mind that all Gwages Brands have a Central Dispute System CDS where you can submit any claim or dispute.


Cindy < surname removed >

Posted on July 15, 2012

i had submitted this complaint and just before it was acceptd for public viewing, i was finally paid - glad to get the money but can't figure out why some casinos take a whole mnth to pay a winner.....perhaps one day they will expedite payments and make more people happier - it's a real pain, to keep asking casino about status of their win especially since our hard earned cash is grabbed promptly - thanks for paying me in any event - and thanks to askgamblers for being intermediater, advocate and watchdog for gamblers...keep up the good work

Posted on July 16, 2012

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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