I submitted 3 withdrawal requests on 7/9/18
I did receive payment for the third withdrawal, which I requested on 8/10 for $1500 less bonus & fees via bank wire. According to Club Player’s terms & conditions..payment will be made 7-10 days after approval. All balances will be sent the following week. Several phone calls were made to Support and their response is always “Its being escalated”, the last conversation the rep hung up on my wife! I’ve had online chats & was still told “being escalated for payment”. I was told my next withdrawal would be sent/released on 8/13, the week after first payment was received...I sent 2 emails to the payment Dept with no response.
I love playing at Club Player Casino but they should follow their own terms & conditions. Very simple to deposit, complicated to withdrawal.
I hope Ask Gamblers can assist in receiving my remaining withdrawals in a timely manner.
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