I am not sure why my complaint is not being posted, but it is not "solved successfully." I am still waiting on a payment of $1,696. Club Player has acknowledged in earlier communications that these winnings will be honored. I often lose money in gambling, but when I do win, I expect to be paid within a reasonable amount of time. Thank you for your time. Sincerely, Erik20
Disputed casino | Club Player Casino | |
Reason | Delayed payment | |
Amount | $ 1696 |
Dear Player:
Your $1600 payment has been approved on 3/26/2013 3:11:58 PM. You should be receiving it shortly
Cheers
< name removed >
Mrs. < name removed >, thanks for the update. I'll notify you immediately when it arrives. Sincerely, Erik20
Dear Player:
Please let me know once payment has been received
Thanks
< name removed >
I'll do that. Thank you for your time.
Mrs. < name removed >, I noticed the $1,600 was approved on April 26; it is now April 12. I figured that the check should have been here by now. I haven't received anything from Fedex or any other delivery service. Sincerely, Erik20
I'm sorry, I typed in the wrong approval date. It is March 26, 2013 and not April 26, 2013.
Dear player
I am not at the office this weekend but will be able to look into it on Monday and will get back to you accordingly
Cheers
< name removed >
Mrs. < name removed >, I appeciate the timely response. Have a good weekend. Erik20
I'll look for a FedEx tag to see if the winnings are here. No FedEx tag today. That's the only update I have for now. Erik20
I made a mistake regarding when the $1,600 was approved. I said April 26th. Obviously, that's not correct. I meant to say March 26th. Erik20
Dear Player
Your $1600 were processed on 4/8/2013 3:44:02 PM. You should be receiving them anytime this week.
< name removed >
Okay, thanks. I'll let you know when the check arrives. Erik20
Mrs. < name removed >, the check didn't arrive this week. I would think it should be here as it was approved back on Mar. 26th. Perhaps I could have the Fedex tracking information and follow up on its status. Erik20
Dear Player:
You should be receiving your payment by Tuesday
Best Regards
< name removed >
Mrs. < name removed >, thanks for the update. Sincerely, Erik20
I received the check today for $1,600.02. Thank you. Before I go, can you please tell me why I am not allowed to play at Silver Oak or Club Player? I have never abused bonuses, free chips, cashbacks, or anything. I want to play at these casinos. If you can't lift the block, can someone PLEASE EXPLAIN to me why I have been banned from these casinos. I feel I am entitled to at least know WHY I AM BANNED. Thank you for your time. Sincerely, Erik20
You can close this complaint. Erik20

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.
Thank you all for your cooperation.
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