Club Player Casino owes me $1,696 in winnings.

I am not sure why my complaint is not being posted, but it is not "solved successfully." I am still waiting on a payment of $1,696. Club Player has acknowledged in earlier communications that these winnings will be honored. I often lose money in gambling, but when I do win, I expect to be paid within a reasonable amount of time. Thank you for your time. Sincerely, Erik20

Dear Player:

Your $1600 payment has been approved on 3/26/2013 3:11:58 PM. You should be receiving it shortly

Cheers

Cindy Greco

Mrs. Greco, thanks for the update. I'll notify you immediately when it arrives. Sincerely, Erik20

Dear Player:

Please let me know once payment has been received

Thanks

Cindy Greco

I'll do that. Thank you for your time.

Mrs. Greco, I noticed the $1,600 was approved on April 26; it is now April 12. I figured that the check should have been here by now. I haven't received anything from Fedex or any other delivery service. Sincerely, Erik20

I'm sorry, I typed in the wrong approval date. It is March 26, 2013 and not April 26, 2013.

Dear player


I am not at the office this weekend but will be able to look into it on Monday and will get back to you accordingly

Cheers

Cindy Greco

Mrs. Greco, I appeciate the timely response. Have a good weekend. Erik20

I'll look for a FedEx tag to see if the winnings are here. No FedEx tag today. That's the only update I have for now. Erik20

I made a mistake regarding when the $1,600 was approved. I said April 26th. Obviously, that's not correct. I meant to say March 26th. Erik20

Dear Player

Your $1600 were processed on 4/8/2013 3:44:02 PM. You should be receiving them anytime this week.

Cindy Greco

Okay, thanks. I'll let you know when the check arrives. Erik20

Mrs. Greco, the check didn't arrive this week. I would think it should be here as it was approved back on Mar. 26th. Perhaps I could have the Fedex tracking information and follow up on its status. Erik20

Dear Player:

You should be receiving your payment by Tuesday

Best Regards

Cindy Greco

Mrs. Greco, thanks for the update. Sincerely, Erik20

I received the check today for $1,600.02. Thank you. Before I go, can you please tell me why I am not allowed to play at Silver Oak or Club Player? I have never abused bonuses, free chips, cashbacks, or anything. I want to play at these casinos. If you can't lift the block, can someone PLEASE EXPLAIN to me why I have been banned from these casinos. I feel I am entitled to at least know WHY I AM BANNED. Thank you for your time. Sincerely, Erik20

You can close this complaint. Erik20

 Complaint solved!