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Club Player Casino keeps putting me off!

RESOLVED
Complaint Info
Disputed casino Club Player Casino
Reason Delayed payment
Posted on May 16, 2014

The very same day I won at casino,I sent in my documents I 'faxed them

That morning 1/2/12 when I checked on my withdrawal it would be denided .Reason was they said my documents werent in,so just to make sure and make things easier,I' sent them again , because they said they were to dark to read. I sent second time on 1/5/12 when went to check on withdrawal it had been denided again because of no documents.Finally some one found them.They said I would hear something today for sure,and nothing.I feel I'm just being putoff.

Posted on January 11, 2012

Dear WHITEGIRL22 :

I will check your account with Club Player casino and will get back to you ASAP.

Cheers

< full name removed >

Posted on January 12, 2012

Dear WHITEGIRL22 :

Your cashout request status is pending for approval. Documentation sent was approved and on file since 1/8/2012 at 5:14:26 PM

If you need any further assistance please feel free to contact me back

< full name removed >

Posted on January 16, 2012

Dear whitegirl22:

Your payment is scheduled to be approved within the next 48 hours.

Cheers

< full name removed >

Posted on January 18, 2012

Dear Player:

Payment was approved on 1/17/2012 at 11:51:07 AM. As per Club Player Casino rules;


all withdrawal requests are processed within 7-10 business days.

As soon as payment has been sent out you will be notified.

Cheers

< full name removed >

AskGamblers
Posted on January 21, 2012

Dear @A.J.MARTIN,

Since payment is approved, AskGamblers Complaints Team consider the complaint as resolved and it is being officially closed now. Feel free to contact our team and request complaint's reopening in case the payment does not arrive as expected.

Thank you all for your cooperation.

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