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Delay in approval of withdrawal


I submitted a withdrawal request for $1227 on 11/15 which has not yet been approved. Terms & Conditions state withdrawals will be reviewed within 7 business days & payment will be made 7-10 days after approval.

I usually wait to give Club Player a little more time before asking for assistance, but delayed payments are becoming a habit with the casino.

Thank you for your assistance...again!

Lawrence
Disputed Casino Club Player Casino
Amount $1840

Discussion

User name

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

User name loyalty-level-2
Hi Tawni

Payment was received on my last withdrawal request.

Thanks so much for your help in this matter!

This may be closed...thank you!

Happy Holidays!

Lawrence
User name loyalty-level-2
Hi Tawni

It looks like the withdrawal was possibly approved as it is no longer pending.

Thank you. I’ll watch for payment in my acct!

Lawrence
User name
Hi Lawrence--

Thanks for coming back to me with this. I'll speak with our Payments Manager first thing in the morning and I'll get back to you. ;-)

Tawni

Club Player Casino Complaint Stats

Resolved 239 / 249
Avg. Amount $2,882
Avg. Complaint Duration 17 days
Avg. Response Time 3 days

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