Hi, I have been playing a little on Orientxpresscasino, and I have not had any major issues. I made a withdrawal of 400 euros and within 4-5 working days I had my account verified and the money in my account. However now I am waiting for a withdrawal of 2000 euros and nothing seems to happen. It still says "pending" after 7 days when they state 5 working days in their terms and conditions (They also say sometimes it takes longer, without giving any clues on how much). My last withdrawal had the status of "processed" while I was waiting for my funds. Does this mean they have not even started looking at this withdrawal after 7 days? I can see that several other players have experienced stalling so I am not going to wait for weeks and months before submitting a complaint. When I talk to chat, (who has been quite friendly btw) they just say it is under management review whatever that is. Please help me speed up this process as I feel like I am getting the runaround.
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