Delayed €113 payment
Hello, I deposited 20 euro with a 40 percent bonus at Casino Las Vegas on May 16. After completing the rollover, I requested a withdrawal of 113 euro, the next day, on the 17th. On Tuesday the 19th they informed me that they approved the withdrawal, but I did not receive the money in my Neteller account. On Wednesday the 20th they tell me that they canceled it and that I request the withdrawal again because they have a technical problem. They approved the withdrawal again but I did not receive the money. Today I have already made many claims via email and chat and I still have not received my payment.
Casino Las Vegas Complaint Stats
Resolved
3 / 6
Avg. Amount
$166
Avg. Complaint Duration
7 days
Avg. Response Time
2 days
Casino Las Vegas Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 3 out of 4 complaints in this category have been resolved.
This operator's average complaint duration is 7 days, while the average duration across all operators is 8 days.