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Casino Friday - Withrawal problem

UNRESOLVED
Complaint Info
Disputed casino Casino Friday
Reason Delayed payment
Amount € 231
Posted on January 25, 2021

Did a withdraw from casino 8 january.

Wrote to them the 12, answared that al papers was approwed and money was on the way.

Wrote again the 16, money was payd out, must be problem with transfer.

Wrote again 19, we have problem with our bank connection, but now its ok.

Wrote again 22, sorry , problem with our bank transfer company, no timeline when this is going too be fixed.

Its a smal amount, but i think this is bad marketing and still running the platform to Norway, when they no they cant pay out.

AskGamblers
Posted on January 25, 2021

Dear @mortenims,

The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Posted on January 25, 2021

The amount is 231 euro

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