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Casino Friday - Withdrawal delayed problems

UNRESOLVED
Complaint Info
Disputed casino Casino Friday
Reason Delayed payment
Amount kr 20000
Posted on March 10, 2021

At Casino Friday I try to withdrawal my money but they still not reach my bank account, they just disappear. When I contact support all say the same, wait wait. Sorry, sorry. They say that they have problem and try to solve that. But don't say when they fix and when I get back my money. I'm tired to try contacting them and always read same.

AskGamblers
Posted on March 16, 2021

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

Kuskys0115 Norway
Posted on March 16, 2021

Same story again. All chat support say: We had some tech issues earlier this month who made a queue on all the withdrawals. All are being processed, we are doing our best to have it fixed as soon as possible.
nfortunately, we don´t have an estimated timeframe for it, we apologize for any inconvenience caused by this.

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