Complaint #14 Casino Click

Been waiting on my redemption since August 3rd

By Randy H.

5 days ago

I've been a member at casino click for over a year and never had any issues until this last redemption.

I got a email on aug 4th that they was sending my $241.49 redemption to my credit card which I thought was weird since I redeemed to my checking account.

Problem is I never received the redemption on my credit card. I've sent screenshots of my statement and screen shots with proof but get no response back.

Please casino click can you look at my emails ive sent and make this right?

Disputed Casino Casino Click

Reason Delayed payment

Amount $241.49

Discussion

AskGamblers

• Support Team

1 day ago

Dear Casino Click,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Casino Click Complaint Stats

Resolved 0 / 5

Avg. Amount $166

Avg. Complaint Duration 5 days

Avg. Response Time 3 days

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