I have been waiting patiently for my winnings. I won $255 on 9/10. On 9/22, I was told that the winnings had been sent to the processor. I was told that it was 5 to 10 days from that point for me to get paid. It is now 24 days later and I'm still waiting. I understand this is not a large amount of money but I would like to collect as they certainly take my money when I deposit. Can you help me?