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Campeonbet Casino - Withdrawal Delayed EUR 1000

RESOLVED

Complaint Info

Disputed casino

Campeonbet Casino

Amount

€ 1000

Posted on June 8, 2023

Hello. My user in Campeonbet is < username removed >. I did a withdrawal request last May 28th of EUR 1000. This request was not processed yet. I contacted Campeonbet several times via chat support and email (I attach screenshot), and always the same answer is that "the relevant department is reviewing my account". I have all my account fully verified and I'm playing in Campeonbet since May of 2021. So, I need the help of askgamblers to resolve this issue. Thanks

AskGamblers
Posted on June 10, 2023

Dear Campeonbet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers
Posted on June 12, 2023

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

Posted on June 15, 2023

Dear Ask Gamblers,

We would like to inform you that the complainants withdrawal has already been processed.


Best regards,

The CampeonBet Team

AskGamblers
Posted on June 15, 2023

Dear @jujudelavida,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Posted on June 15, 2023

Hello. I confirm that this withdrawal was proccesed yesterday.

AskGamblers
Posted on June 15, 2023

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Campeonbet Casino Complaints

  • 65 of 67 resolved
  • 1 day avg response
  • 1 week avg complaint life
  • 719 USD avg amount

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