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Campeonbet Casino - Trying to withdraw 390 EUR

RESOLVED

Complaint Info

Disputed casino

Campeonbet Casino

Amount

€ 390

Posted on October 16, 2023

After my account was verified, I requested a withdrawal of 390 euros on 09.10. One day later I got the message that the payout was canceled, because a photo of me and my ID is still needed. Thereupon I uploaded a photo of it and requested a new payout on 10.10. Since then 4 days have passed and my withdrawal has still not been processed. Campeonbet originally states a maximum of 72 hours as the processing time. I hope askgamblers can help me out.

Posted on October 18, 2023

Dear BIGLION,

Thank you for contacting us.

We would like to inform you that your payout request for 390.00€ has been processed from our end on 16/10, information which you can confirm from your cashier.

Please let us know if we can be of any further assistance.

Best regards,
The Campeonbet Team

AskGamblers
Posted on October 18, 2023

Dear @Biglion,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Campeonbet Casino Complaints

  • 64 of 66 resolved
  • 1 day avg response
  • 1 week avg complaint life
  • 729 USD avg amount

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